Privacy policy in social networks

Updated by September 7th, 2026

Purpose of the Español Clave Website

The website espanolclave.com is intended primarily to provide information about the Spanish language teaching and coaching services offered by Español Clave, including preparation for official exams such as the DELE and SIELE, as well as to facilitate contact between interested users and Español Clave for the purpose of booking these services.

Through this website, users can learn about the services offered, read testimonials from other students, access contact information and available schedules, and get in touch with Español Clave to request further information or book classes.

No Public Interaction Spaces on the Website

The website espanolclave.com does not have public comment systems, discussion forums, chats, or any other interaction space visible to third parties. Any possibility of public interaction (comments, posts, messages) takes place exclusively through Español Clave’s profiles on the social networks mentioned in this policy (Telegram and Instagram), and is governed by the terms described in the corresponding section.

In accordance with current legislation on Personal Data Protection (GDPR) and Law 34/2002, of July 11th, on Information Society Services and Electronic Commerce (LSSI-CE), Español Clave hereby informs users of this website that it maintains profiles on the following platforms: Telegram and Instagram, with the primary purpose of publicizing its products and services.

Contact details:

  • Email: hola@espanolclave.com
  • Website: espanolclave.com
  • Registered office: Estonia, European Union.
  • Legal details: Full legal information, including the name of the data controller, tax ID (NIF), and address, will be provided upon written request sent to the email address indicated above.

By joining the Español Clave page on any of these platforms, the user confirms that they already hold a profile on the relevant social network, that they accept that platform’s own terms of use and policies, and that they wish to follow the content published there. In doing so, they consent to the use of the personal data published on their profile, in accordance with the terms described in this policy.

Users can access the privacy policy and terms of use of each social network at any time, and adjust their profile settings to ensure the level of privacy they wish.

Español Clave accesses and processes only the publicly available information on user profiles, specifically their username. This data is used exclusively within the social network itself and is not incorporated into any external file or database.

User rights

With regard to any personal data that Español Clave may process, users are entitled to the following rights under the GDPR:

  • Access: The scope of this right is determined by the functionality of each social network and its access to user profile information.
  • Rectification: This right may only be exercised in relation to information under Español Clave’s direct control — for example, the removal of comments posted on the page. In all other cases, the user must direct their request to the social network directly.
  • Erasure and objection: Likewise, this right may only be exercised in relation to information managed by Español Clave — for example, unfollowing or disconnecting from the page. For all other data, requests must be directed to the social network itself.
  • Portability: Users have the right to receive the personal data concerning them in a structured, commonly used, machine-readable format, under the terms set out in the GDPR.
  • Restriction of processing: Users may request that the processing of their data be restricted, in the cases provided for by the GDPR.

Legal basis for processing

The legal basis for processing the data described in this policy is the user’s consent, given by connecting to or following the Español Clave page on the relevant social network (Article 6.1.a GDPR). Users may withdraw their consent at any time by unfollowing the page or disconnecting their profile, without affecting the lawfulness of processing carried out prior to withdrawal.

Retention period

Data will be retained for as long as the user maintains an active connection with the page on the relevant social network. Once the user disconnects or unfollows the page, Español Clave will no longer have access to that data.

International data transfers

The Instagram platform may be based outside the European Economic Area. Such transfers are carried out under the safeguards established by the social network in accordance with Chapter V of the GDPR (standard contractual clauses or other legal mechanisms), with the platform being responsible for ensuring compliance.

Minors

The services offered through this website are intended for individuals over the age of 18. Español Clave does not knowingly collect data from minors without the verifiable consent of their parents or legal guardians.

Complaints to a supervisory authority

Español Clave is an entity established in Estonia, within the European Union, and its processing of personal data is governed by the GDPR and by Estonian data protection law (Isikuandmete kaitse seadus / Personal Data Protection Act).

If a user believes that the processing of their personal data does not comply with applicable regulations, they have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) — www.aki.ee — or with the competent supervisory authority in their own country of residence within the EU.

Actions carried out by Español Clave

Español Clave may carry out the following actions:

  • Access publicly available information on user profiles.
  • Publish content on the page that may appear in the feed of connected users.
  • Send personal messages through the social network’s internal messaging system.
  • Share updates about the page and the services offered.

Users retain full control over their connections at all times and may remove content, unfollow the page, or change their privacy settings through their own account settings.

Content posted by users

Once connected to the Español Clave page, users may post comments, links, images, photographs, or any other multimedia content permitted by the social network. In all cases, users must be the rightful owner of such content or hold the necessary copyright, intellectual property rights, or third-party authorizations for its use.

The posting of any material that infringes on morality, ethics, good taste, or decency, or that violates intellectual or industrial property rights, image rights, or other applicable legal provisions, is expressly prohibited. Español Clave reserves the right to remove such content immediately and may request the permanent blocking of the responsible user.

Español Clave is not responsible for content freely posted by users.

Users should bear in mind that their posts may be visible to other users, and are therefore solely responsible for managing their own privacy accordingly.

Images posted on the page will not be stored in any file by Español Clave; they will remain exclusively on the relevant social network.

Contests and promotions

Español Clave reserves the right to organize contests and promotional activities in which users may participate through their social networks. The specific terms and conditions of each activity will be published on the relevant platform and will comply at all times with the LSSI-CE and other applicable regulations.

Social networks do not sponsor, endorse, or administer these promotions in any way, nor are they associated with them.

Advertising

Español Clave uses social networks to promote its products and services. Should users’ contact details be used for direct marketing purposes, this will be carried out in full compliance with the GDPR and the LSSI-CE.

Recommending the Español Clave page to other users so they can benefit from promotions or stay informed will not be considered advertising.

Cookie policy

The website espanolclave.com uses its own and/or third-party cookies to improve the user’s browsing experience, analyze website usage for statistical purposes, and, where applicable, display personalized content.

When accessing this website, users are shown an informational notice about the use of cookies. Continued browsing of the site implies acceptance of such use, in accordance with the LSSI-CE and the GDPR.

Users may change their browser settings to block or delete cookies at any time; however, this may affect the proper functioning of certain parts of the website.

Changes to this policy

Español Clave reserves the right to amend this privacy policy to reflect legislative developments or changes to its services. Any amendment will be published on this same page, indicating the date of the last update.